IT Lead, Switzerland & Austria
Core
IT Lead serving as a trusted technology partner for business stakeholders across Switzerland & Austria, driving efficiency and innovation through digital solutions and Generative AI adoption.
Role type
Senior IC business technology partner / strategy-level IT lead
Builds
Digital solutions, Generative AI use cases, and CRM capabilities for commercial teams
Domain
Life sciences / biotechnology / healthcare
Deliverable
product features
Required skills
Business analysis, stakeholder management, demand management, process improvement, CRM platforms, Generative AI use case development, change management, cross-functional collaboration
Preferred skills
Pharmaceutical/biotechnology industry experience, AI-enabled CRM exposure, global operating model support
Technologies
Generative AI, CRM platforms
Responsibilities
Build trusted relationships with senior business leaders, conduct business analysis for emerging tech demand, identify and champion Generative AI and CRM use cases, advise stakeholders on modern technology capabilities, partner with commercial and affiliate teams to recommend improvements, facilitate stakeholder discussions and manage escalations, collaborate with global peers to scale solutions, support demand intake and governance processes
Seniority
Management level, strategic partner