Application Administrator
Core
Primary employee supporting computer systems and day-to-day operations for university auxiliary departments including Dining Services and Residential Life.
Role type
Application Administrator
Builds
Operational computing systems for university auxiliary departments
Domain
Higher Education / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
application support, system configuration, roadmap planning, system implementation, application integration, automation, reporting, tier 1 triage, contract process support, security question handling, process improvement, project management, IP network basics
Preferred skills
enterprise housing management, meal plan management, enterprise ticketing systems, higher education experience, code-based programming, Google Suite, Microsoft Office
Technologies
enterprise housing management systems, meal plan management systems, enterprise ticketing systems, Google Suite, Microsoft Office
Responsibilities
Configure operational computing systems to meet functional requirements, assist staff in departments administering computing systems, establish roadmaps for computing systems, implement new systems, partner on application integration and automation, handle reporting needs, perform tier 1 triage of problems, support contract process and security questions, evaluate existing systems and recommend improvements, serve as a resource to technical and non-technical users, participate in 24/7 on-call rotation
Seniority
Mid-level, hands-on IC