Police Technical Services Manager
Core
Lead the Technical Services Division for a university police department, managing dispatch operations, public safety systems, and IT infrastructure to support campus safety and emergency management.
Role type
Senior IC police technical services manager
Builds
Reliable, high-performance, secure, and scalable infrastructure technology for agency systems; manages dispatch and technical staff.
Domain
Higher education + law enforcement public safety technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Law enforcement records management systems (CAD/RMS), radio systems (800 MHz), network security, project management, personnel management, statistical techniques for crime analysis, hardware/software troubleshooting, database administration, compliance with state/federal regulations
Preferred skills
University policing experience
Technologies
IMC CAD/RMS, 800 MHz radios, MDTs, portable radios, station alerting systems, Adobe Acrobat, Microsoft Office (Word, Excel, PowerPoint, Access), HTML, Dreamweaver
Responsibilities
Oversee day-to-day operations of police department information and public safety systems; manage 12 dispatch personnel and the Communication Control Center; serve as primary technical liaison for complex upgrades and system maintenance; develop and maintain compliance with security regulations; research and monitor technology-related grants; maintain confidentiality and integrity of computer systems and police records; coordinate with vendors and university IT services; conduct advanced technical training for department personnel.
Seniority
Senior, hands-on IC with management responsibilities