Police Technical Services Manager
Core
Lead the Technical Services Division for a university police department, managing dispatch operations, public safety systems (CAD/RMS, radios), and IT infrastructure.
Role type
Senior IC police technical services manager
Builds
Reliable, secure, and scalable infrastructure technology for agency systems; dispatch and communication center operations
Domain
Public safety / Law enforcement / Higher education
Required skills
Public safety systems management, IT infrastructure leadership, dispatch operations management, strategic planning, compliance with state/federal regulations, vendor liaison, grant management, staff supervision, security policy implementation
Preferred skills
Advanced technical training development, system performance optimization, cross-agency liaison
Technologies
IMC CAD/RMS, 800 MHz radios, MDTs, portable radios, station alerting systems, National Crime Information Center, Rhode Island Crime Information, Judicial Information System
Responsibilities
Oversee day-to-day facets of police department information and public safety systems; manage dispatch personnel and communication control center; serve as primary technical expert and project leader for complex upgrades; coordinate utilization of technical databases and software; research and monitor technology-related grants; maintain confidentiality and integrity of computer systems and network security; develop and maintain policies and procedures for the communication center; act as liaison with law enforcement and state/federal agencies; validate training and security compliance for various law enforcement information systems.
Seniority
Senior, hands-on IC with management responsibilities