Consultant, Operational Excellence
Core
Consultant supporting operational excellence and organizational efficiency initiatives to optimize cross-functional processes and deliver measurable business outcomes.
Role type
Management Consultant (Operational Excellence)
Builds
Process efficiency initiatives, future-state process designs, and automation/AI solution implementations for financial services institutions.
Domain
Financial Services / Payments / Operational Excellence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Process improvement frameworks (DMAIC, Lean, Six Sigma, Kaizen), Change management, Executive communication, Data-driven analysis, Stakeholder management, Project execution
Preferred skills
Management consulting firm experience (MBB, Big 4), Payments/fintech domain expertise, BI tools and advanced analytics, Lean Six Sigma Black Belt certification
Technologies
BI tools, Automation/AI platforms
Responsibilities
Conduct process assessments and facilitate stakeholder workshops, Coordinate workstreams for transformation initiatives, Develop process improvement recommendations and future-state designs, Analyze KPIs to measure initiative outcomes, Support change management and adoption tracking, Ensure compliance and risk considerations in process redesign
Seniority
Mid-Senior, hands-on IC