Patient Access Rep-ED - ED Registration Unit - Full Time Evening (3:00 PM to 11:30 PM) (Union, Non-Exempt)
Core
Registering patients (inpatient, outpatient, and emergency) to obtain admission data, collect payments, and maintain accurate medical and financial records.
Role type
Patient Access Representative (Registration)
Builds
Complete and accurate patient admission records and accounts
Domain
Healthcare / Hospital Administration
Required skills
Patient registration, financial counseling, data entry, HIPAA compliance, wheelchair pushing, BLS certification, M.A.B. certification
Preferred skills
Customer service experience
Technologies
Electronic medical records systems, promissory notes
Responsibilities
Interview incoming patients to obtain demographic and financial information; collect deposits and co-payments; complete electronic medical records; obtain consent forms and advance directives; direct patients within the hospital; maintain account accuracy rate of no less than 80%; register a minimum of 20 patients per shift.
Seniority
Entry-level to Mid-level, non-exempt