IT Business Analyst – Business Applications
Core
Administer and support enterprise SaaS applications (JAGGAER, Concur, AppZen) for procure-to-pay and travel/expense processes within a university environment.
Role type
Senior IC IT Business Analyst (SaaS Administration)
Builds
Procure-to-pay and expense management workflows for university schools and administrative units
Domain
Higher Education / Financial Operations / SaaS
Required skills
SaaS application administration, system monitoring, troubleshooting, integration support, UAT execution, process automation, stakeholder coordination
Preferred skills
JAGGAER administration, Concur/AppZen familiarity, system integration experience, cloud architecture knowledge, P2P business process expertise
Technologies
JAGGAER, Concur, AppZen, ServiceNow
Responsibilities
Administer and monitor enterprise SaaS applications; troubleshoot application, access, and integration issues; coordinate system enhancements and upgrades; execute testing and UAT; translate business requirements into application solutions; provide user training and support.
Seniority
Mid-level, hands-on IC