Patient Services Representative
Core
Front office administrative support for a dental student clinic, managing patient intake, insurance verification, and financial reconciliation.
Role type
Patient Services Representative (Front Office)
Builds
Patient check-in workflows, insurance eligibility confirmations, and financial account reconciliations for a dental school clinic.
Domain
Healthcare / Dental Education
Deliverable
Dashboards & analysis (financial reconciliation) | Product features (patient check-in processes)
Required skills
Patient check-in, Insurance eligibility verification, Financial reconciliation, Cash handling, Data entry, Appointment scheduling, HIPAA compliance knowledge, Multi-tasking
Preferred skills
Dental management systems (axiUm, Dentrix), Bilingual (English/Spanish), Consumer-side healthcare experience, Auditing, Database software usage
Responsibilities
Check in patients, Verify insurance eligibility, Reconcile patient accounts and financial transactions, Answer telephones, Schedule appointments, Assist patients and management
Seniority
Individual Contributor, Entry to Mid-level