Head and Neck Program Manager - ENT Clinic - Full Time 8 Hour Days (Exempt) (Non-Union)
Core
Manage growth, planning, and operations for the Head and Neck Service Line, overseeing transitions of care between inpatient and outpatient services.
Role type
Program Manager (Healthcare Operations)
Builds
Head and Neck Center services including patient care pathways, community outreach programs, and multidisciplinary care coordination.
Domain
Healthcare / Head and Neck Surgery
Required skills
Healthcare operations management, process improvement, budget management, stakeholder relations, data analysis, regulatory compliance, business development, team collaboration
Preferred skills
Head and neck surgery experience, physician relations, payer relations, marketing collaboration
Technologies
Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Coordinate intradepartmental and interdepartmental programs to increase service line growth and efficiency; Establish and maintain process improvement and quality control projects; Oversee standardized care plans and patient education materials; Manage operating budgets and monitor financial performance; Develop marketing and communication tactics to increase patient volume and referrals; Collaborate with medical staff and leadership to ensure seamless patient experience across the continuum of care.
Seniority
Mid-level Manager