Program Manager
Core
Oversee the development, implementation, and ongoing management of strategic business programs within a complex, cross-functional organization to ensure initiatives deliver measurable business value.
Role type
Senior Program Manager
Builds
Strategic business programs and services
Domain
Healthcare / Managed Care / Regulated Industry
Required skills
Program governance, operational process improvement, organizational change management, budget management, data analysis, stakeholder engagement, project planning and coordination, performance monitoring, documentation management
Preferred skills
PMP certification, Six Sigma Green Belt/Black Belt certification, healthcare industry experience
Technologies
Microsoft Office (Excel, PowerPoint, Project, Visio)
Responsibilities
Lead the design, implementation, delivery, and ongoing operations of assigned business programs; Define program objectives, scope, milestones, and success measures; Develop and maintain governance frameworks, policies, workflows, and controls; Manage program budgets and resource allocation; Partner with executive sponsors and cross-functional teams to drive outcomes; Establish performance measurement frameworks and KPIs; Conduct post-implementation reviews; Collaborate with legal, compliance, and IT to maintain governance standards; Organize governance meetings; Drive organizational change management; Review and update program documentation; Identify operational gaps and recommend enhancements; Prepare business and program performance reports.
Seniority
Senior, hands-on IC