Credit Union Digital Branch Manager
Core
Lead operations, performance, and growth of a digital branch, overseeing lending production, new member acquisition, retention, and operational efficiency.
Role type
Digital Branch Manager
Builds
Digital lending products and member engagement channels
Domain
Financial Services / Credit Union
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Sales management, lending technology, regulatory compliance (Privacy Act, BSA, OFAC), product/channel management, loan documentation, analytical skills, project management
Preferred skills
Finance or business management degree, innovation and technology curiosity, high EQ
Technologies
Lending technology platforms
Responsibilities
Set goals and monitor work to meet production requirements; Partner with stakeholders to optimize online experience and achieve growth goals; Analyze departmental metrics and member usage of remote products; Ensure compliance with regulatory requirements and administer department policies.
Seniority
Mid-Senior, hands-on IC