Credit Union Digital Branch Manager
Core
Lead operations, performance, and growth of a digital branch for a credit union, overseeing lending production, new member acquisition, retention, and operational efficiency.
Role type
Senior Digital Branch Manager
Builds
Digital lending products and member engagement channels
Domain
Financial Services / Credit Union
Required skills
Sales management, lending technology, regulatory compliance (BSA/OFAC), strategic planning, data analysis, team leadership
Preferred skills
Innovation mindset, financial leadership, stakeholder partnership
Technologies
Lending technology platforms
Responsibilities
Set and monitor branch goals to meet production requirements; Partner with stakeholders to optimize online experience and increase retention; Analyze departmental metrics and member usage of remote products; Ensure compliance with regulatory requirements (Privacy Act, BSA, OFAC)
Seniority
Senior, hands-on IC