Support Coordinator - Urology Clinic - Full Time 8 Hour Days (Non-Exempt) (Union)
Core
Coordinate outpatient flow and clinic operations for the Urology department, managing patient scheduling, registration, and referrals.
Role type
Support Coordinator (Ambulatory Care)
Builds
Smooth outpatient clinic operations and patient scheduling workflows
Domain
Healthcare / Urology
Deliverable
Dashboards & analysis (scheduling/registration) | Client delivery (patient coordination)
Required skills
Scheduling systems, Medical terminology, Insurance verification, Customer service, Computer systems, Data entry
Preferred skills
Medical Assistant certification, Insurance billing knowledge, BLS certification
Technologies
Cerner, GE Centricity Business, Microsoft Outlook, PBAR
Responsibilities
Process new referrals and obtain medical records; Schedule patient evaluations and diagnostic testing; Verify insurance and obtain authorizations; Greet patients and provide care guidance; Manage clinic schedules and anticipate operational changes; Facilitate communication between patients and care team.