Financial Aid Program Manager I
Core
Oversee staff and day-to-day operations of a financial aid program or unit, ensuring compliance with federal, state, and university requirements while providing student-centered guidance.
Role type
Senior IC financial aid program manager
Builds
Financial aid programs and services for university students and families
Domain
Higher education + financial aid administration
Required skills
Staff supervision and development, financial aid operations and compliance, complex case resolution, budget management, data analysis and reporting, stakeholder collaboration
Preferred skills
Master's degree, experience managing financial aid programs, knowledge of federal/state financial aid policies, experience with financial aid systems and CRM platforms, presentation and workshop delivery
Technologies
Financial aid systems, student information systems, CRM platforms, reporting tools
Responsibilities
Manage daily operations and staff of an assigned financial aid program, oversee financial aid packaging and processing, counsel students and families on eligibility and awards, develop and monitor program budgets, analyze program data and prepare reports, partner with university offices to coordinate program delivery
Seniority
Senior, hands-on IC with supervisory responsibilities