Financial Aid Program Manager I
Core
Oversee staff and daily operations of a financial aid program or unit, ensuring compliance with regulations while providing student-centered guidance and resolving complex aid matters.
Role type
Senior IC financial aid program manager
Builds
Financial aid programs and services for university students and families
Domain
Higher education + financial aid administration
Deliverable
client delivery
Required skills
Staff supervision and development, financial aid operations and compliance, complex case resolution, budget management, data analysis and reporting, program evaluation, stakeholder collaboration
Preferred skills
Master's degree, experience managing financial aid programs, knowledge of federal/state/institutional aid policies, experience with financial aid and student information systems, presentation and workshop delivery
Technologies
Financial aid systems, student information systems, reporting tools, CRM platforms
Responsibilities
Manage daily operations and staff of an assigned financial aid program, oversee financial aid packaging and processing, counsel students and families on eligibility and awards, develop and monitor program budgets, analyze program data and prepare reports, collaborate with campus partners to deliver integrated services
Seniority
Senior, hands-on IC with supervisory responsibilities
