Support Coordinator II - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, scheduling, and patient intake for a multi-specialty orthopedic clinic.
Role type
Support Coordinator II (Administrative)
Builds
Smooth outpatient clinic operations and patient scheduling
Domain
Healthcare / Orthopedics
Deliverable
Dashboards & analysis
Required skills
Customer service, intake and scheduling, insurance verification, medical records processing, appointment scheduling, data entry, communication
Preferred skills
Medical terminology, insurance billing, admitting/registration experience, bilingual (Chinese/Spanish)
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; process new referrals and obtain medical records; schedule evaluations, surgeries, labs, and diagnostic testing; manage patient intake, registration, and co-pay collections; act as single point of contact for patients and caregivers; facilitate communication between patients and care team; assist with billing audits and charge corrections.
Seniority
Intermediate, hands-on IC