Support Coordinator II - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Core
Intermediate-level support coordinator managing outpatient flow, scheduling, and patient intake for a multi-specialty orthopedic clinic.
Role type
Support Coordinator II (Administrative)
Builds
Smooth outpatient clinic operations and patient scheduling
Domain
Healthcare / Orthopedics
Required skills
Customer service, Intake and scheduling, Insurance plan knowledge, Medical records processing, Multi-specialty coordination, Financial risk assessment, Communication, Microsoft Outlook, Electronic messaging systems
Preferred skills
Medical terminology, Insurance billing, Admitting or registration experience, Chinese (Mandarin or Cantonese) or Spanish
Technologies
GE Centricity Business, Cerner, PBAR, Microsoft Outlook
Responsibilities
Coordinate multiple appointments across multi-specialty services; Process new referrals and obtain outside medical records; Schedule patient evaluations, surgeries, labs, and diagnostic testing; Manage co-pay collections and prepare patient liability estimates; Act as single point of contact for patients and caregivers; Facilitate communication between patients and care team members; Provide phone coverage and distribute messages to medical personnel.
Seniority
Intermediate, hands-on IC