Patient Services Specialist
On-site · United States
Core
First point of contact for patients, managing appointments, processing authorizations, and handling billing inquiries in a physical therapy clinic.
Role type
Administrative Patient Services Specialist
Builds
Welcoming and efficient patient experience
Domain
Healthcare / Physical Therapy
Deliverable
client delivery
Required skills
Appointment scheduling, medical authorization processing, insurance verification, HIPAA compliance, data entry, multi-tasking
Preferred skills
Medical front desk experience, familiarity with insurance processes
Technologies
Computer systems for data entry and scheduling
Responsibilities
Greet and check in patients, process medical authorizations, answer billing and insurance questions, schedule appointments, maintain patient records, support clinical staff with administrative tasks