Telephone Interviewer
Core
Conduct outbound surveys via text and video interviews on a one-way platform to collect opinions on topics like politics and customer satisfaction.
Role type
Virtual call center survey agent
Builds
Survey data for client business decisions
Domain
Market research / Customer satisfaction
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery
Required skills
English speaking, clear articulation, active listening, data entry, typing (30 wpm preferred), computer navigation, wired headset usage, webcam usage
Preferred skills
High-speed internet access, dedicated quiet workspace, ability to work specific shifts
Responsibilities
Answer text and video-based interview questions, record respondent answers accurately, handle difficult calls professionally, sit and type for majority of shift
Seniority
Entry-level, remote/hybrid support role
