ServiceNow Scrum Master
Core
Lead the agile delivery of a Lead-to-Cash transformation program by supporting a cross-functional DevOps team implementing the ServiceNow Sales and Order Management (SOM) module.
Role type
Senior Scrum Master (IT/Enterprise Systems)
Builds
ServiceNow Sales and Order Management (SOM) module and Lead-to-Cash transformation ecosystem
Domain
Telecommunications / ICT / Enterprise Systems Integration
Required skills
Scrum Master facilitation, Agile/Scrum coaching, impediment removal, stakeholder management, backlog refinement, cross-team dependency management
Preferred skills
ServiceNow implementation experience, large-scale digital transformation experience
Technologies
ServiceNow, Jira, Azure DevOps, ServiceNow Agile Management
Responsibilities
Facilitate Scrum ceremonies (Planning, Stand-ups, Reviews, Retrospectives), coach team on Agile principles, remove impediments, protect team from distractions/scope creep, collaborate with stakeholders on dependencies and priorities, support backlog refinement for Epics and User Stories
Seniority
Senior, hands-on IC