Agile Coach
Core
Support a client's retail CRM transformation and global rollout by blending Agile coaching with operational delivery management.
Role type
Senior Agile Coach & Scrum Master
Builds
Retail CRM solutions (Salesforce Commerce Cloud, ServiceCloud, MarketingCloud, POS integrations)
Domain
Retail / Customer Relationship Management (CRM)
Required skills
Agile coaching (Scrum, SAFe, Kanban), Delivery management, Salesforce ecosystem expertise, Risk/issue management, Stakeholder alignment, UAT coordination
Preferred skills
MBA or equivalent, French language proficiency
Technologies
Salesforce Commerce Cloud, ServiceCloud, MarketingCloud, Jira, Confluence, Azure DevOps
Responsibilities
Coaching teams on Agile frameworks, Facilitating ceremonies and backlog refinement, Managing dependencies and sprint predictability, Overseeing risk/issue management and milestone tracking, Aligning IT and business streams for change enablement
Seniority
Senior, hands-on IC