Year-Round Intern - Agile Management Solutions
Core
Administer and govern OCC's Jira, Confluence, Slack, SpiraTest, and Intralinks platforms to support Agile-scrum delivery across IT.
Role type
IT Operations Intern (Agile Management)
Builds
Operational data reporting, workflow automation logic, and enterprise system integration documentation.
Domain
Financial Services / IT Operations / Agile Management
Deliverable
dashboards & analysis | infrastructure
Required skills
JQL, ticket taxonomy, workflow automation, data analysis, change management documentation, SQL or similar query logic
Preferred skills
Scripting or coding projects, comfort with spreadsheets, curiosity about enterprise IT systems
Technologies
Jira, Confluence, Slack, SpiraTest, Intralinks, ServiceNow
Responsibilities
Inventory and cleanup Jira automation rules, establish ticket volume baselines, discover ServiceNow/Confluence integration opportunities, document production changes in a regulated environment
Seniority
Intern