Senior Associate, End User Computing
Core
Improve end user experience through automation, troubleshooting, and support of desktop and mobile environments.
Role type
Senior IC End User Computing Engineer
Builds
Desktop and mobile endpoints, VDI environments, and application deployment pipelines
Domain
Financial Services / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows desktop support, macOS/iOS device management, scripting, Active Directory/Group Policy, Microsoft Exchange, profile management, software packaging, VDI administration, desktop application troubleshooting, Office 365 administration
Preferred skills
JAMF Pro administration, Intune experience, greenfield implementation experience
Technologies
Omnissa AppVolumes, FSLogix, Omnissa Horizon, JAMF Pro, Office 365, macOS, iOS, Active Directory, Intune
Responsibilities
Troubleshoot application installation, performance, and runtime issues; Maintain and patch Operating System base builds; Package application deployments; Preserve end user profile settings; Automate processes in the end user experience space; Maintain and troubleshoot Office 365 environment; Support deployment and configuration of macOS/iOS devices; Own and manage ticket/incidents
Seniority
Senior, hands-on IC
