Lead Events Trainer
Core
Field leader responsible for elevating the performance, consistency, and professionalism of the Events Team through extensive event execution, mentoring, and training development.
Role type
Senior IC events training lead
Builds
Standardized operating procedures, training programs, and exceptional guest experiences for Maui Jim events
Domain
Luxury eyewear retail operations
Required skills
Event execution, team leadership, training program design, SOP development, onboarding facilitation, real-time coaching, logistics management, process improvement
Preferred skills
Bachelor's degree in Business/Operations/Marketing/Hospitality, 3-5 years in event operations or training, presentation and facilitation skills, project management
Technologies
PC, data entry systems
Responsibilities
Design and maintain Master Digital Training Manual and SOPs; Lead learning sessions and onboarding for interns and new hires; Mentor and coach event staff and interns; Host and execute events overseeing logistics and inventory; Observe team members for real-time coaching; Identify process improvement opportunities; Travel 80% of the year supporting corporate gifting and strategic events
Seniority
Senior, hands-on IC