Commercial Training Senior Manager — Field Reimbursement, Patient Services
Core
Develop, implement, and facilitate training programs for field reimbursement and patient support teams to enhance their skills in reimbursement, access, and patient services.
Role type
Senior Manager, Commercial Training (Field Reimbursement & Patient Services)
Builds
Training programs, workshops, and learning initiatives for customer-facing field teams
Domain
Biotechnology / Healthcare Reimbursement & Patient Access
Deliverable
product features
Required skills
Instructional design, training program development, facilitation, performance gap analysis, project management, vendor management, budget tracking, cross-functional collaboration
Preferred skills
Experience with adult learning principles, e-learning and simulation methods, mentoring and coaching
Technologies
Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Partner with stakeholders to identify training needs; Design and deliver training content; Lead new hire onboarding; Analyze performance gaps to drive results; Manage external vendors and budget; Ensure scalable training solutions across regions
Seniority
Senior, hands-on management with strategic oversight