Appliance Service Technician (Long Island, NY)
Core
In-home repair and maintenance of major household appliances, including diagnosing issues, performing repairs, and recommending service plans or replacements.
Role type
Field service technician (appliance repair)
Builds
Repaired appliances and maintained customer satisfaction for GE Appliances
Domain
Home appliances / Consumer goods
Deliverable
physical/clinical work
Required skills
Appliance repair, electrical systems, mechanical systems, HVAC basics, customer service, vehicle operation, inventory management, safety protocols
Preferred skills
Refrigeration repair, CRM systems (Salesforce), wiring diagram interpretation, CFC certification
Technologies
Microsoft Office Suite (Outlook, Teams), Salesforce
Responsibilities
Diagnosing and completing in-home repairs, operating a service van, documenting repairs and routes, managing vehicle inventory, promoting service contracts and accessories, maintaining customer satisfaction, adhering to safety protocols
Seniority
Entry-level to Mid-level, hands-on IC
