Field Service Technician (Appliance Repair) - Omaha, NE
Core
Diagnose and repair major home appliances (refrigeration, cooking, cleaning) and A/C units for customers in the home.
Role type
Field Service Technician (Appliance Repair)
Builds
Repaired appliances and restored product performance
Domain
Home Appliances / HVAC
Deliverable
physical/clinical work
Required skills
Appliance repair, troubleshooting, diagnostic testing, EPA certification, PPE usage, data entry, pre-screening service calls
Preferred skills
Refrigeration/sealed systems experience, cooking appliance repair, cleaning product repair
Technologies
Diagnostic test equipment, EPA-certified tools
Responsibilities
Travel offsite to customer locations for maintenance and repair; diagnose problems and assess extent of damage; document findings and make repair/replace decisions; process paperwork and perform data entry; pre-screen next-day service calls; meet company metrics (customer satisfaction, fix rate, revisits, parts management).