Appliance Service Technician (Kennett Square, DE)
Core
Diagnose and complete in-home repairs on major household appliances, recommend repair vs. replacement, and sell service contracts.
Role type
Field service technician (appliance repair)
Builds
Repaired appliances and service contracts for GE Appliances customers
Domain
Home appliances / HVAC / Electrical
Deliverable
physical/clinical work
Required skills
Appliance repair, electrical systems, mechanical systems, HVAC, customer service, Microsoft Office (Outlook/Teams), inventory management, vehicle maintenance
Preferred skills
Refrigeration repair, Salesforce/CRM, CFC Certification, wiring diagram interpretation, associate's degree
Technologies
Microsoft Office Suite, Salesforce, service van
Responsibilities
Diagnosing and completing in-home repairs, recommending repair vs. replacement, promoting service contracts and accessories, operating service van, documenting repairs and routes, managing vehicle inventory, following safety protocols
Seniority
Entry-level to Mid-level, hands-on IC