Fraud Analyst (Part-Time)
Core
Investigate real-time fraud threats across digital payment products (e-Transfer, Konek Gateway, Direct, Remittance) and manage customer escalations to maintain transaction safety.
Role type
Part-time fraud analyst (operations)
Builds
Fraud detection and prevention for Interac's digital payment ecosystem
Domain
Financial technology / Digital payments
Deliverable
client delivery
Required skills
Fraud investigation, data review, trend identification, process adherence, ticket management, system monitoring, written communication, time management
Preferred skills
Customer service experience, basic data analysis, Microsoft Excel proficiency
Technologies
MUSIC framework, Microsoft Office Suite, enterprise fraud systems
Responsibilities
Ensure compliance with Fraud Management processes and KPIs; oversee centralized fraud mailboxes and escalate threats; review and prioritize client information requests; identify and escalate emerging fraud trends; support the e-Transfer Helpdesk by resolving tickets; monitor accuracy and functionality of fraud systems; act as backup for Sr. Analysts for post-change validations and UAT.
Seniority
Entry-level to Junior, part-time
