Business Services Professional
Core
Connect customers with community services, assess support resources, and facilitate employment connections for job seekers and employers.
Role type
Business Services Professional (Workforce Development)
Builds
Employment services, job postings, training opportunities, and apprenticeships for Metro Detroiters and the Jewish community.
Domain
Workforce development / Human services
Deliverable
client delivery
Required skills
Relationship building, report writing, labor market tracking, eligibility determination, workshop facilitation, database management
Preferred skills
Marketing or sales background, BSP certification, recruiting or job placement experience
Technologies
Excel, web-based databases
Responsibilities
Connect customers with community services and assess available support resources; Maintain and submit reports on customer information, attendance, and activities; Track local labor market information and refer customers to job leads; Build relationships with employers to promote employment services and training opportunities; Collaborate with Career Planners to connect employer needs with job seekers; Determine employer and customer eligibility for relevant services and programs; Lead employment-related workshops for job seekers.