Benefit Support Staff (Public Benefits Specialist, Entry)
On-site · United StatesNo visa sponsorship
Core
Provide front desk support, guide clients to services, and manage public benefits distribution for Tribal and Native communities.
Role type
Entry-level public benefits specialist (customer service)
Builds
Office support services and benefit distribution for the public
Domain
Public sector / Social services
Deliverable
client delivery
Required skills
Customer service, data entry, document review, scheduling, record keeping, computer systems navigation, time management
Preferred skills
Bilingual (English and Spanish)
Responsibilities
Answer phone calls and guide clients, distribute mail and issue EBT cards/checks, review applications for accuracy, document interactions in ONE and TRACS systems, maintain lobby flow and work area