Full-Time Shift Lead – Edmond, OK
Core
Lead a shift of crew members in a fast-paced coffee shop, ensuring high-quality drink preparation, customer service, and operational cleanliness.
Role type
Shift Lead (Coffee Shop Operations)
Builds
Coffee beverages and customer experiences for Dutch Bros Coffee customers
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Customer engagement, menu navigation, efficient drink preparation, food safety compliance, team coordination, physical stamina
Preferred skills
Adaptability, positive attitude, commitment to growth, reliability
Technologies
POS systems, Dutch Bros mobile app
Responsibilities
Greet customers and deliver top-tier service, craft high-quality drinks efficiently, maintain a tidy workspace and follow food safety standards, support crew members during rushes, show up on time for scheduled shifts and meetings, handle heavy lifting up to 65 lbs
Seniority
Entry-level to Individual Contributor
