Sr Clinical Retention Specialist (South)
Core
Senior clinical educator driving long-term adoption of Omnipod® diabetes therapy and improving health outcomes for patients in a specific geographic region via phone and virtual engagement.
Role type
Senior IC clinical retention specialist (diabetes technology)
Builds
Sustained device adoption and patient adherence to Omnipod therapy
Domain
Healthcare / Diabetes Management / Medical Devices
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Advanced clinical judgment, consultative retention engagement, regional healthcare dynamics analysis, cross-functional partnership, data-driven intervention, mentorship
Preferred skills
Informal mentorship, industry or sales-adjacent clinical experience
Technologies
Salesforce, Microsoft Office
Responsibilities
Manage clinical retention quotas for a defined geographic region; deliver advanced personalized clinical education via phone and virtual platforms; identify early indicators of disengagement and execute targeted interventions; build relationships with healthcare providers to align education with treatment plans; mentor 1–2 new Clinical Retention Specialists annually; analyze customer engagement data and usage patterns to adjust engagement approaches.
Seniority
Senior, hands-on IC with mentorship responsibilities
