Full-Time Shift Lead – Riverside, OH
Core
Lead shift operations, train crew members, and ensure high-quality customer service at a coffee shop.
Role type
Shift Lead (Service Operations)
Builds
Coffee beverages and customer experiences
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
shift management, crew training, customer service, inventory management, cash handling, operational fundamentals
Preferred skills
6 months of prior experience at Dutch Bros, no recent disciplinary action, high flowcheck score (90%+)
Responsibilities
cultivate shop atmosphere and standards, manage shift operations and crew energy, train new employees, support inventory management and cleanliness, communicate with leadership, follow quality assurance inspections
Seniority
Entry-level to Individual Contributor
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