Full-Time Shift Lead – Riverside, OH
Core
Lead the shift experience and culture at a Dutch Bros Coffee shop, ensuring operational standards and customer satisfaction.
Role type
Shift Lead (Service Operations)
Builds
Coffee drinks, food items, and a consistent customer experience
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Shift management, crew training, inventory management, cash handling, problem solving, operational fundamentals
Preferred skills
Prior lead experience, 6 months of Broista experience, high emotional intelligence
Responsibilities
Cultivate shop atmosphere and standards, manage shift operations and crew energy, train new employees, handle inventory and deposits, support quality assurance inspections
Seniority
Individual Contributor, frontline leadership
