operations lead, Main Bar - New York Reserve Roastery
Core
Lead operations for the Main Bar at Starbucks Reserve Roastery, delivering premium coffee and food experiences in a flagship location.
Role type
operations lead (hospitality/retail).
Builds
Starbucks Reserve® Experience (premium coffee, food, and merchandise) for customers in New York.
Domain
Hospitality / Retail.
Deliverable
product features.
Required skills
operational excellence, customer service, team leadership, product knowledge, shift management, quality control.
Responsibilities
Assist operations managers in executing store operations and functions during scheduled shifts, model Starbucks guiding principles, ensure delivery of high-quality products and service, guide patrons through the unique atmosphere, offer personalized recommendations, work cohesively with the greater team.