Shop Systems & Continuous Improvement Specialist
Core
Execute product, process, and equipment testing in an in-house test kitchen and mock shop environments to inform scalable shop systems and workflows for the field.
Role type
Shop Systems & Continuous Improvement Specialist (Test Kitchen Operations)
Builds
Scalable shop systems, operational workflows, and equipment solutions for the field.
Domain
Quick Service Restaurant (QSR) / Coffee Industry / Food Service Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Test planning and execution, Cross-functional collaboration, Equipment operations aptitude, Process improvement methodology (Lean/CI), Data interpretation, Field operations awareness, Operational testing design, Documentation and reporting
Preferred skills
QSR or coffee industry experience, Bachelor's Degree in Culinary Science, Food Technology, or Engineering
Technologies
Office productivity tools, Collaboration software, Computer systems
Responsibilities
Maintain operational readiness of the Test Kitchen and Mock Shop, Execute daily setup, breakdown, and cleanliness standards, Coordinate test environment setup to replicate field conditions, Analyze test outcomes and identify operational implications, Synthesize testing observations into structured feedback, Support time studies and ergonomic observations, Translate field feedback into actionable observations, Coordinate with vendors for equipment testing
Seniority
Mid-level, hands-on IC
