Full-Time Shift Lead – Tampa, FL
Core
Lead shift operations and crew performance at a coffee shop to ensure high customer satisfaction and adherence to company standards.
Role type
Shift Lead (Service Operations)
Builds
Coffee beverages, food items, and customer service experiences
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Crew management, operational execution, inventory management, training, cash handling, problem solving
Preferred skills
6 months of Dutch Bros experience, strong communication, resilience
Technologies
POS systems, inventory management tools
Responsibilities
Manage shift operations and crew performance, train new employees on operational and cultural standards, handle inventory and cash management, ensure shop cleanliness and setup, communicate with leadership on feedback and issues
Seniority
Individual Contributor, frontline leadership
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