Full-Time Shift Lead – Athens, GA
Core
Lead shift operations, crew training, and customer experience at a Dutch Bros Coffee shop.
Role type
Shift Lead (Service Operations)
Builds
Coffee beverages and customer service experiences
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Crew training, shift management, inventory management, cash handling, operational fundamentals, quality assurance
Preferred skills
6 months of Broista experience, high emotional intelligence, resilience
Technologies
Dutch Bros Field Guide, Employee Handbook
Responsibilities
Cultivate shop atmosphere and standards, manage shift operations and crew readiness, train new Broistas, support inventory management and cleanliness, communicate with leadership on feedback and wins, follow up on Quality Assurance inspections
Sourced via workday · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.