Shift Supervisor - Starbucks Pleasant Prairie
Core
Oversee daily store operations, manage shift teams, and deliver customer service at a Starbucks location.
Role type
Shift Supervisor
Builds
Coffee beverages, food products, and the 'Third Place' customer experience
Domain
Retail / QSR (Quick Service Restaurant)
Deliverable
product features
Required skills
Team leadership, cash handling, operational policy enforcement, customer service, recipe adherence, staff coaching
Preferred skills
Ability to maintain calm under pressure, recognize partner morale issues, utilize operational tools
Technologies
Cash registers, operational tools
Responsibilities
Organize opening and closing duties, coach partners on performance and recipes, manage cash and safety protocols, deliver legendary customer service, monitor team morale and attendance
Seniority
Individual Contributor, supervisory level
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