Claims Specialist
Core
Administers claim reporting, processing, investigation, record-keeping, and mitigation for enterprise-wide programs including Workers' Compensation, Property, Automobile, and General/Products Liability.
Role type
Claims Coordinator (Administrative)
Builds
Claims data records and reports for leadership review
Domain
Insurance / Risk Management
Deliverable
dashboards & analysis
Required skills
Claims data entry, Multi-system navigation, AI tool usage, Documentation management, Trend identification, Communication liaison
Preferred skills
Workers' Compensation knowledge, General Liability knowledge, Auto/Property coverage familiarity
Technologies
Microsoft 365, Smartsheet, Microsoft Copilot
Responsibilities
Collect claim information for property damage, workers' compensation, or general liability claims; Support daily processing of claims relating to Workers' Compensation, Casualty, Automobile Liability, and other Corporate Risks; Maintain and progress a pending caseload across several lines of coverage; Track open claims and follow up consistently to move items forward; Maintain and update Risk Management Information Systems to ensure claims data is accurate, standardized, and reporting-ready for leadership review; Utilize approved AI and automation tools to support daily administrative tasks such as drafting routine communications, summarizing documentation, and creating templates.
Seniority
Entry-level to Mid-level, hands-on IC