Senior Manager, Engineering - Shop Tech
Core
Drive technical vision and build an AI-native engineering team for shop-facing platforms, integrating SaaS solutions and APIs to support shop operations.
Role type
Senior Manager, Engineering (Shop Technology)
Builds
Robust integrations, APIs, observability, and data pipelines unifying disparate SaaS systems for shop crews and HQ.
Domain
Retail (Coffee) + SaaS Integration + AI
Deliverable
production ML models | product features | infrastructure
Required skills
Technical leadership, team management, SaaS ecosystem integration, AI tool development, solution design, code review, workflow optimization, vendor partnership, end-to-end system integration, roadmap planning
Preferred skills
Mobile technologies expertise, full-stack development, quality assurance processes, cross-functional collaboration
Technologies
SaaS platforms, APIs, observability tools, data pipelines, AI tools
Responsibilities
Define and execute platform roadmap aligned with business goals; lead build/grow of AI-native engineering team; drive adoption of emerging technologies; lead solution design and code reviews; optimize development workflows; translate technical data into leadership reports; partner with vendors to manage API versioning and resolve conflicts; design end-to-end Shop Tech system integrations; build and mentor high-performing full-stack developer teams; establish KPIs and QA processes; collaborate with Product and Shops Ops to deliver user experiences and technical solutions.
Seniority
Senior, hands-on IC with management responsibilities
