Associate, Operations Engineer
Core
Ensure stability, reliability, and operational excellence of business-critical applications in a financial services environment.
Role type
Associate Operations Engineer (Application Engineering)
Builds
Production application services for wholesale banking clients
Domain
Financial Services / Wholesale Banking
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incident management, problem management, root cause analysis, change management, disaster recovery testing, application monitoring, process optimization, stakeholder management, independent ownership
Preferred skills
SQL, Oracle databases, application architecture, observability tooling, CI/CD concepts, scripting (PowerShell/Python/Shell), middleware engineering (MQ/XFB/SFTP), reporting platforms (Cognos/Power BI), cloud platforms
Technologies
Oracle, Cognos, Power BI, MQ, XFB, SFTP, Java, Python, APIs, web services, PowerShell
Responsibilities
Own and coordinate day-to-day operational activities for supported applications; Lead and coordinate incident resolution, problem management, and root cause analysis; Manage and support application changes and releases; Coordinate and execute Disaster Recovery and Business Continuity testing; Identify, propose, and implement operational improvements and automation opportunities; Partner closely with application developers to improve application stability
Seniority
Associate, hands-on IC with strategic improvement focus