Events and Issues Management Officer
Core
Administer the end-to-end lifecycle of issues and events, from assessment and registration through monitoring and closure, to support ING's global risk management framework.
Role type
Control Hub Events & Issues Management Officer
Builds
Risk management records and remediation tracking for global banking operations
Domain
Banking / Risk Management & Governance
Deliverable
dashboards & analysis
Required skills
Issue/event registration and monitoring, Risk and control concepts, Data quality validation, Stakeholder coordination, Remediation tracking, Microsoft Office proficiency
Preferred skills
Internal/external audit experience, Project management, Power BI, CIA or CPA certification
Responsibilities
Assess and validate reported issues and events against registration criteria, Monitor issue progress and follow up on outstanding actions, Collect and review evidence required for issue closure, Coordinate with stakeholders to identify issue owners and monitoring entities, Prepare issue closure documentation and coordinate approvals, Facilitate communication among event owners and monitoring entities