CPS Performance and Rewards Expert
Core
End-to-end payroll operations, compensation, benefits, and performance management for a multi-country environment.
Role type
Senior Specialist, Payroll & Rewards
Builds
Accurate, compliant, and timely payroll cycles and compensation/benefits administration.
Domain
Global Business Services (GBS) / Payroll / Human Resources
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end payroll processing, compensation and benefits administration, payroll validation, reconciliations, statutory compliance, root cause analysis, process standardization, KPI monitoring, data privacy handling
Preferred skills
Multi-country payroll operations (APAC/Europe), Shared Services/GBS/BPO background, Philippine payroll compliance (BIR, SSS, PhilHealth, Pag-IBIG), Advanced Excel, audit support
Technologies
Excel, Workday
Responsibilities
Manage and validate compensation, benefits, performance management, and payroll activities across the full process lifecycle; Ensure payroll accuracy, compliance, and adherence to policies, controls, statutory requirements, governance standards, and service level agreements; Partner with HR, Finance, Local People Services, payroll vendors, benefits providers, and other stakeholders to ensure timely delivery, issue resolution, and service excellence; Lead the resolution of complex payroll issues, discrepancies, escalations, and operational risks through effective root cause analysis and corrective actions; Drive process standardization, efficiency improvements, automation opportunities, and service enhancements to improve employee and stakeholder experience; Monitor KPIs, SLAs, and operational performance, facilitate stakeholder discussions, provide strategic recommendations, manage workload distribution, and proactively escalate risks and dependencies
Seniority
Senior, hands-on IC