Project Manager (Change Expert - ODCR)
Core
Define and implement operational resilience strategy focusing on global business continuity, crisis management, and resolution while orchestrating complex change across countries and business lines.
Role type
Senior Project Manager (Change Expert)
Builds
Operational resilience programs and change initiatives for ING's global business
Domain
Banking / Operational Resilience / Change Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Operational resilience strategy, global business continuity management, crisis management, resolution planning, cross-border collaboration, stakeholder engagement, risk management, dependency management, change orchestration
Preferred skills
Ambiguity management, complexity management, proactive mindset, organizational sensitivity, senior stakeholder trust building
Technologies
None stated
Responsibilities
Define and implement operational resilience strategy, engage with key stakeholders across Tech and Business, orchestrate complex change across countries and functions, manage dependencies and risks, facilitate decision making
Seniority
Senior, hands-on IC