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IT-Business Analyst / Feature-Engineer Conversational Platforms (w/m/d) in Frankfurt / Nürnberg

2 Locations💼 Full-time🗓 2026-06-29 → 2026-07-31

Core

Bridging business requirements and technical implementation for GenAI and conversational platforms, evaluating use cases, and designing IT architectures.

Role type

IT Business Analyst / Feature Engineer (Conversational Platforms)

Builds

GenAI and conversational platform solutions (Chatbots, AI Agents) integrated into microservice architectures

Domain

Banking (ING) + Generative AI + Conversational AI

Deliverable

production ML models | product features

Required skills

Requirement engineering, GenAI application evaluation, Microservice architecture design, API design, ETL pipeline management, BPMN documentation, Stakeholder management, Agile methodologies

Preferred skills

Google Cloud Platform (GCP), Google DialogFlow, Google Engagement Suite (CES), Gemini Enterprise for Customer Experience (GECX)

Technologies

Google Cloud Platform (GCP), Google DialogFlow, Google Engagement Suite (CES), Gemini Enterprise for Customer Experience (GECX), BPMN

Responsibilities

Evaluate and analyze new GenAI use cases, document requirements and processes using BPMN, design and integrate IT architectures for conversational platforms, prepare analyses and reports for stakeholders and senior management, drive agile team collaboration and knowledge sharing

Seniority

Mid-level (3+ years experience)

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