Client Services Lab Assistant - Client Services Aiea Heights
Core
Front-line laboratory support role assisting clients with test inquiries, resolving report discrepancies, and managing specimen requirements to ensure accurate clinical results.
Role type
Client Services Lab Assistant
Builds
Clinical laboratory test results and client communication
Domain
Clinical Laboratory Medicine
Deliverable
client delivery
Required skills
specimen collection and processing, laboratory equipment operation, critical value recognition, client issue investigation, report discrepancy resolution, professional publication reading
Preferred skills
clinical laboratory experience, data entry, production experience
Responsibilities
Assist or resolve client issues by investigating and responding to inquiries, resolve discrepancies in reports by consulting staff, notify clients of STATs and Critical values, track and monitor send-out tests, assist with prior authorization
Seniority
Entry-level, hands-on support