Senior Director, Head of Professional Services Delivery Risk & Security Solutions (RAS) — GTMS
Core
Build and lead a strategic Professional Services function that transforms product capability into client outcomes through continuous discovery and incremental delivery of Risk & Security Solutions.
Role type
Senior Director, Head of Professional Services Delivery (Strategy & Operations)
Builds
A solution-led engagement model and delivery lifecycle for Risk & Security Solutions
Domain
Payments technology, Risk & Security, Fraud prevention
Deliverable
production ML models
Required skills
Strategic vision, People leadership of large multi-disciplinary teams, Commercial acumen (SOW, pricing), Delivery lifecycle methodology, Executive client engagement, Cross-functional influence, SI partner ecosystem knowledge
Preferred skills
Domain familiarity with risk, fraud, authentication, or real-time decisioning platforms
Responsibilities
Define strategic direction for the Delivery function, Build an engagement model operating continuously, Lead transformation to a gated delivery lifecycle with RAID governance, Lead and develop people leaders and individual contributors, Lead executive steering committee engagement for strategic accounts, Collaborate across Product, Sales, Engineering, and Client Services
