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Senior Manager, Client Consulting - NGPO

MY - Kuala Lumpur, Malaysia💼 Full-time🗓 2026-09-24 → 2026-09-26

Core

Lead workstreams for consulting engagements and transformation programs for key issuing, acquiring, merchant, and fintech clients, focusing on payment strategy, product-market fit, and digital wallet assessments.

Role type

Senior Manager, Client Consulting (Strategy & Transformation)

Builds

Consulting offerings, project proposals, client reports, and data-driven solutions (e.g., AI model deployment collaborations)

Domain

Payments technology, Financial Services, Corporate Strategy

Deliverable

client delivery

Required skills

Consulting project management, payment industry landscape knowledge, client relationship management, strategic roadmap design, data analysis, presentation skills, business case development, change management

Preferred skills

Big 4 consulting experience, senior stakeholder influence, human-centered design, commercial acumen, innovation leadership

Technologies

AI models, digital payments wallets, mobile banking apps

Responsibilities

Identify client business pain-points and define project scope, develop trusted advisor relationships with client teams, partner with functional areas to execute projects, prepare client proposals and project plans, conduct industry research to identify best practices, create compelling presentations of findings and recommendations, support thought leadership projects on the future of payments

Seniority

Senior Manager, hands-on IC with strategic oversight

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