Director, Business Planning & Operations
Core
Lead the development of forward-looking marketing strategy and narrative to support Visa's 2030 Strategy, focusing on digital payments and money movement across North America.
Role type
Director, Marketing Strategy & Operations
Builds
Marketing strategy frameworks, operating plans, and executive decision-readouts for Visa's North American business.
Domain
Payments technology, Marketing Strategy, Business Operations
Deliverable
product features
Required skills
Business strategy formulation, Operating plan design, Market opportunity analysis, OKR/KPI management, AI use case prioritization, Executive communication, Cross-functional collaboration, Data synthesis, Project/Program management, Stakeholder influence
Preferred skills
Payments industry experience, Product operations expertise, Management consulting background, Strategic storytelling, Visual design skills, Navigating matrixed organizations
Technologies
None explicitly stated
Responsibilities
Develop and refine medium-term and long-term marketing strategy for the U.S. and Canada; Design and manage a cohesive operating plan; Set and manage OKRs/KPIs for marketing initiatives; Advance AI in the organization by prioritizing use cases and defining guardrails; Create and deliver executive updates with clear asks; Structure and solve business problems by organizing critical information and data.
Seniority
Director, strategic leadership & cross-functional scaling