Director, Professional Services Consulting
Core
Lead implementation services and strategy for Visa's Mexican region, serving issuers, merchants, acquirers, neobanks, and fintechs.
Role type
Director, Professional Services Consulting
Builds
Implementation roadmaps, portfolio management diagnostics, authorization optimization strategies, and new product development initiatives.
Domain
Payments technology and financial services consulting
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Strategic thought leadership, problem diagnostics, high-impact solution design, executive sponsorship, team leadership and coaching, stakeholder management, project management, payments industry knowledge, AI-enabled delivery tool adoption
Preferred skills
Quantitative field background, payments management experience, PMP certification, GenAI workflow familiarity, matrixed organization navigation
Technologies
MS Project, Smartsheet, Jira, AI-enabled delivery tools, automation platforms
Responsibilities
Drive and execute VCA strategy in Mexico; lead consulting implementation initiatives end-to-end; serve as senior escalation authority for complex client programs; champion adoption of AI and automation tools; build and sustain a high-performance team culture; produce insights to improve client performance; drive public face and thought leadership
Seniority
Director, strategic leadership and team management