Senior Director, Client Engineering (End User Technology)
Core
Strategic leadership for enterprise end-user technologies, including physical devices, OS/SOE, mobile device management, and virtual desktop infrastructure (VDI/Citrix), to unify domains and drive a cohesive user experience for a global workforce.
Role type
Senior Director, Client Engineering (End User Technology)
Builds
Enterprise-wide client engineering solutions, modern endpoint management platforms, and virtual workspace solutions.
Domain
Corporate IT / Enterprise End-User Computing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic vision, team leadership (5,000+ employees), end-user technology expertise (SOE/OS, EMM, Citrix/VDI), enterprise solution architecture, change management, business continuity planning, vendor relationship management, metrics-driven management.
Preferred skills
ITIL, Six Sigma, Agile methodologies, ServiceNow ITSM experience, global multi-functional team leadership, technology transformation program delivery.
Technologies
ServiceNow, Flexera, Citrix, VDI, EMM, MDM, SOE, OS
Responsibilities
Develop and execute holistic technology strategies and roadmaps for client engineering; Lead the evaluation, piloting, and deployment of new technologies including modern endpoint management and virtual workspace solutions; Serve as the subject matter expert for end-user computing environments; Inspire, mentor, and lead high-performing teams of endpoint engineers and mobility specialists; Ensure robust change management, business continuity, and disaster recovery practices.
Seniority
Senior Director, strategic leadership & team management
