Vice President – Payment Products Authorization Operations
Core
Lead global 24/7 authorization operations for Visa's Payment Products, ensuring six-nines availability and driving the transition to automated, AI-enabled operational models.
Role type
Senior IC Vice President of Payment Products Authorization Operations
Builds
Real-time consumer payment applications and services for Visa's global ecosystem
Domain
Payments technology / Financial services / High-availability operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Global team leadership (100+), incident command, operational risk management, automation strategy, AIOps integration, observability, organizational design, executive stakeholder management
Preferred skills
Mainframe payment processing, microservices/container platforms, Generative AI application, ITSM frameworks, large-scale transformation leadership
Technologies
Mainframe, microservices, containers, messaging, queuing, caching, AIOps, Generative AI
Responsibilities
Lead global distributed team of 100+ operations professionals; Own authorization operations with six-nines availability targets; Lead operational acceptance of products into production; Develop strategic direction for automation and AI integration; Act as senior operational decision-maker during major incidents; Establish dashboards and analytics for service health; Lead customer success efforts through client engagement; Define operational innovation strategy embedding agentic capabilities
Seniority
Executive (VP), hands-on IC with site lead responsibilities
