Lead BizOps Engineer
Core
Production readiness steward for Mastercard products, ensuring platform stability, health, and operational standards while fostering developer-run ownership.
Role type
Lead Business Operations Site Reliability Engineer (SRE)
Builds
Resilient, scalable, and fault-tolerant digital payment products and services
Domain
Fintech / Digital Payments / Large-scale distributed systems
Deliverable
production ML models | product features | infrastructure
Required skills
Coding in C++, Java, Python, or Go; DevOps principles; System design; Capacity planning; Automation; Root cause analysis; SLO/SLI definition; Incident management; Compliance and risk mitigation
Preferred skills
SRE experience; Algorithm and data structure knowledge; Pipeline management; Software design; Automation provider certifications
Technologies
C++, Java, Python, Go, Spring Framework
Responsibilities
Implement SRE principles and objectives; Define and track service level objectives (SLOs) and indicators (SLIs); Monitor and manage system reliability performance; Design, code, test, and deliver solutions to automate manual operations; Participate in on-call rotations and post-mortem incident analysis; Engage in system design, capacity planning, and architecture discussions; Assist in training and mentoring junior SREs; Support governance and ensure compliance with security policies
Seniority
Lead, hands-on IC with mentorship responsibilities